Late last night I got a call from one of my daughters who had been working very hard at her part time college job. It was the last night and the work had been especially taxing. All she wanted was to hear two words....but instead heard nothing and it reduced her to tears. It reminds me to work harder at using those two words more often myself.
A page from "Be Kind Be Sweet Be Nice to Everyone you Meet"
Watch this video and notice how many times those to words are heard.